TRAINING AND DEVELOPMENT INTERVENTIONS |
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Written by Administrator |
Wednesday, 25 May 2011 14:11 |
Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 TEAM BUILDING Disagreement in teams is inevitable. When people with distinct styles and ideas come together opposition is bound to surface. What happens next is pivotal. Sometimes conversations about differences become defensive. If a climate of mistrust sets in, cohesion and performance spiral downward. While disagreement is unavoidable, stagnation is not! High Performance Teams actually thrive on differences and these teams include multiple voices in decisions and collaboratively align diverse styles and talents toward a clear purpose LEADERSHIP EXPERIENCE 1 - CREATING WINNERS IN THE WORKPLACE Targeted at people in Junior to Middle Management roles, this leadership course is for people who wish to develop and sharpen their leadership skills. Delegates will examine their leadership style and consider application in their organization. The course is participative and it will provide delegates with the opportunity to consider the challenges they face in leadership in their organizations and how the hurdles can be overcome. It is a comprehensive programme that equips managers with the necessary competence to implement their organisations' strategic objectives. EMPLOYEE ENGAGEMENT An engaged employee is aware of the business context and works with colleagues to improve performance within the job for the benefit of the organization. The organization must work to develop and nurture engagement. This requires a two-way relationship between employer and employee. Employee engagement is not the same as employee satisfaction. It is about psychological commitment, taking ownership for your work and going the extra mile. It is not about just sticking to what is on the job description. Engagement is a leading indicator of business performance. We know that organizations that are more engaged consistently outperform those with lower engagement scores, whether on measures of revenue and profit margin growth, employee retention or even productivity per employee. Few of us like to say we are ineffective. However, we may admit that there are areas of our lives, both at work and outside, where we can improve or develop our skills. Optimize the way you and your team operate, and ultimately, improve their personal effectiveness. The habits we cover in this session are a simple set of rules for life, which can be applied and are widely acknowledged to be standard practice as the blueprint for personal effectiveness. Customer care is a pillar to the success of your business. This is easily forgotten in times that place acquiring new customers at the centre of business and marketing strategies. A high customer satisfaction will bring you loyal customers and therefore a huge potential. The key to success in businesses is in the hands of customers: they know what they want, and they know what they are willing to spend money on. A business' ability to understand customer experience and turn it into customer care will determine the measure of its success. Anyone can give a speech. Not everyone can give an effective speech. To give an effective speech there are elements you should consider. If you panic at the thought of making a presentation, you are not alone. Several studies have shown that public speaking is the thing that people fear most. Presentations skills and public speaking skills are very useful in many aspects of work and life. Developing the confidence and capability to give good presentations, and to stand up in front of an audience and speak well, are extremely helpful competencies. Presentations and public speaking skills are not limited to certain special people - anyone can give a good presentation, or perform public speaking to a professional and impressive standard. Like most things, it simply takes a little preparation and practice.
LEADING ORGANIZATIONAL CHANGE AND TRANSITION Change is constant and inevitable — it’s one of the few things in life we can count on. We can also count on the fact that, whether change is organization-wide or specific to individual departments or employees, everyone has a reaction to it. Our organizations demand that we adapt to change. The more we know about the process of change, the better equipped we are to lead, accept and adapt to it effectively in our work and our lives.
Guiding change may be the ultimate test of a leader and no business survives over the long term without reinventing itself. However fundamental change is mightily resisted by the people it most affects. Leading change is both absolutely essential and incredibly difficult and that explains why most change efforts generate only lukewarm results or fail miserably. We offer a comprehensive program which prepares your leadership team to manage an actual transformation process from start to finish.
WORKERS COMMITTEE/WORKS COUNCIL MEMBER TRAINING
We Offer a (2) two day Course that is designed to equip Workers Committee Representatives/Works Council members with the essential skills and techniques to operate effectively within the provisions of the country’s Labour Laws. A Positive Workplace Creates a Successful Workforce. Positive employee relations can create an environment of trust, productivity and success. Your people are the essential assets of your company because they are the key to your success and competitive edge. We will help you develop a workplace that fosters the desired culture and promotes a sense of teamwork and fairness. We utilize many assessment techniques to determine the current climate and needed workplace improvements for your company:
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Last Updated on Monday, 12 March 2012 09:10 |