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  • Organize all store operations and allocating responsibilities to personnel.
  • Supervise and guide staff towards maximum performance.
  • Stock management and monitoring of stock levels
  • Maintaining excellent customer service
  • Deal with complaints from customers
  • Achieving monthly sales goals


  • Proven experience in retail operations
  • Knowledge of retail management best practices 
  • Outstanding communication and interpersonal abilities
  • Excellent organizing and leadership skills
  • Diploma/ Degree in Marketing/Business/IT
  • 2 – 3 years 

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